Senior Product Manager

Company: 1 Center Court, Cleveland, OH 44115, USA
Location: Cleveland
Posted on: April 24, 2025

Job Description:

About Crisis24Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.Job DescriptionAs a member of the product management team, the Sr. Product Manager shall be the ultimate decision maker for the product line and is responsible for the high-level strategy, long-term roadmap, and feature/function fit for a product line. The Sr. PM is also the primary person conducting market research, identifying and owning the customer needs and problems, determining market windows and timing, product pricing models, and building plans for product introduction and developing market launch and roll-out strategies. The position includes product marketing, forecasting, and profit and loss (P&L) responsibilities for the product line.

• Tracks the overall market and competitive dynamics.
• Manages the long-term product or product-line roadmap, involving sales, marketing, implementations, clients, prospects, partners, and other groups.
• Attends iteration demos and some stand-ups, but doesn't drive them daily (PO's do).
• Supports other non-technical organizations (such as sales, marketing, and client success).
• Attends and represents the product line at industry events.
• Writes acceptance criteria.
• Demonstrates latest iteration to customers (pre-release) and gathers feedback directly and indirectly.
• Manages and mentors junior PM's and or PO's on the team.Job StandardsAny combination of education and experience providing the required skill and knowledge is qualifying. Typical qualifications would be equivalent to:
• Bachelor's degree in engineering, software, another technical field or business is required, MBA preferred.
• 5-7+ years of experience in product, software development or project management.
• Ability to work in the US without restrictions.
• Pass a pre-employment check.Information SecurityProtect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
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